Gift Boxes,Presentations Boxes,Display Boxes Small,Medium or large.Also Ribbons and Gift Packaging to Complement Them
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When will you be physically in the office/warehouse to answer calls?
I will be in the office to answer calls Sundays from 9.30 - 2.30 and Thursdays 9.30 a.m. - 2 p.m.
What's the best way to contact you?
The website or email will be the best way to place an order and contact us as I will only be in office twice a week. The rest of the time I will be at home entertaining and home schooling my two small chldren
What days will orders be despatched?
Since I will only be in warehouse Sundays and Thursdays to pick your orders they will be despatched Mondays and Thursdays.
Any orders left over from Thursday up to Sunday lunchtime will be picked on Sunday to be arranged for despatch on Monday. Any orders placed after Sunday lunchtime up to Thursday lunchtime will be picked and despatched Thursday afternoon. This, of course, is subject to stock availability
PLEASE NOTE: we are experiencing delays in some parts of the country with items despatched by Royal Mail due to the backlog they have incurred during this crisis. It may be advisable to consider this when choosing your delivery option. If your order is urgent may we suggest perhaps choosing the Courier option
Why are we working this way?
We are a small family business and, although we aim to provide 5* service at all times we have only two people working in the company. One employee is currently on furlough while the other is myself, Kate - Managing Director. We both have children, myself having two small chldren who cannot go to school or childcare until the Government allows, so this is the best option for now
We will continue to do our upmost to fulfill your orders and deal with your enquiries but please be patient and understand our situation. Our lead time will be longer for now, so please think ahead and place your orders allowing for possibly up to a week for them to be despatched. Please also take into consideration both Royal Mail and DPD are both working under hard conditions and may take longer to deliver.