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Delivery Information


  
Delivery Charges

Delivery charges are dependant on the weight of your order and will be calculated in your shopping cart once a destination has been selected. Please see below table for postage guide. Postage is shown ex VAT, VAT will be added in your cart.
We send via Royal Mail 24 which is takes 1-2 days.

UK Mainland and Northern Ireland
Weight 1st Class Special Delivery guaranteed before 1pm
(only applicable for weight under 2 kilos)
0-100g £3.50 £6.75
101-250g £3.50 £7.35
251-500g £3.50 £7.35
501-750g £3.50 £8.60
751-1000g £3.50 £8.60
1001-1250g £4.00 £11.00 (cheaper to select next day)
1250-1500g £4.00 £11.00 (cheaper to select next day)
1501-1750g £4.00 £11.00 (cheaper to select next day)
1751-2000g £4.00 £11.00 (cheaper to select next day)

If local to us you can select the Collection option in the postage option. We will then email to arrange a suitable time. Only weekday collection please.

Please include a mobile number if you can as DPD will text a time slot for delivery.
Weight DPD next day Northern Ireland DPD
2-30 kilos £8.00 £13.00

Southern Ireland
Weight Royal Mail Small Packet service
0-100g £3.95
101-250g £3.95
251-500g £5.25
501-750g £6.70
751-1000g £8.00
1001-1250g £9.55
1250-1500g £10.70
1501-1750g £12.30
1751-2000g £13.40

Weight DPD
2-30 kilos £13.00



Items over 2 kilos will be sent with DPD.  A signature will be required for items sent in this manner - please ensure someone is available to sign for your parcel:  a work address can be specified for delivery. If delivery is attempted but unsuccessful DPD will leave a card with instructions for you to follow. Please note that DPD has until 5.30 to deliver.

Delivery charges will vary for Northern Ireland, Ireland and Highlands/Islands however will be shown in your shopping cart. Delivery charges with DPD are more expensive to Northern Ireland, Ireland, Higlands/Islands due to the surcharge provided by DPD

We may able to despatch orders within Europe please telephone or email for postage costs.
 
Despatch Times
Orders are usually despatched within 1-2 working days (excluding weekends and Bank Holidays), subject to stock availability. You will be notified via email of any stock shortages. Next day delivery only applies to stock items and orders placed before 12 noon.Monday to Thursday Please select the appropriate option when selecting postage.
 
Exceptions are personalised items, where standard despatch times are 7-10 working days. If you need your goods in a hurry please let us know and we will do our utmost to ensure your order arrives in time.
 
Returns Policy
 
We always hope that you will be happy with your purchases, but if you are not, you can return it within 21 days from the date of receipt for a refund. The goods must be in pristine condition, and still in its original packaging. The customer is responsible for the postage cost of returning goods. Any refunds will be processed by the same payment method as on the original order.  Regrettably, we cannot refund the following items unless fault on our part:
  • Confectionery
  • Personalised items
 
All shipping/handling costs are non-refundable, unless there is an error on our part..  If goods returned to us are damaged in transit, then we cannot issue a refund - please ensure goods are suitably packaged to avoid this.
 
Incorrect Goods
 
It is your responsibility to notify us of any incorrect goods supplied within 7 days of delivery. If the items are not what you ordered, you must not use the item.

 

 
 
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